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Help Desk

Technology Help Desk

Having issues with district provided technology?

Contact the Help Desk
Phone: 816-382-4840
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Hours of Operation

Monday - Friday, 6:00 a.m. to 7:00 p.m.


Contact the Help Desk by dialing extension 3500 (internally) or by calling 816-382-4840.
OR -- complete an online Help Desk ticket.

Employees will need the following Login information:

  • User ID:  district email address (
  • Password: (Use your network password) 
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School District Staff

Manage your K12itc Albert Account online.

link to manage staff Albert account