Employee Wellbeing
Program Overview
800-634-6433 • mylifematters.com Password: USD232
Access
- Free and confidential services to employees and eligible dependents*
- Unlimited 24/7 assessment, counseling and individual crisis intervention
- Multiple modes of access and engagement available (phone, face-to-face, video**, private chat**, texting**, email)
- Access to language line services (140+ languages)
- TDD/TTY capabilities for the deaf and hard of hearing
Life and Wellbeing Resources
- Up to 6 face-to-face sessions with a local provider (per issue, per year)
- Verified referrals, as needed, to:
- Services covered by insurance and other employee benefits
- Community programs and resources tailored to client needs
- Comprehensive adoption, child/elder care and education resources
- Telephonic and online access to work/life specialists and dependent care consultants
- A minimum of 3 confirmed referrals with vacancy checks
- Educational materials – tip sheets, handbooks, etc.
- Online searches for child and elder care services, adoption agencies, schools, pet resources, etc.
- Telephonic personal convenience resources and referrals (examples: home improvement, travel, etc.)
- Legal consultation (telephonic or in-person)
- Free 30-minute initial telephonic or in-person consultation with attorneys on personal legal concerns
- Discount of 25% on attorney’s hourly rate if continued representation is needed
- Will kits; simple wills at no or low cost
- Online legal templates and forms
- 6-page document review
- Phone call or letter prepared by attorney to resolve simple disputes
- Financial consultation (telephonic)
- Unlimited financial consultation with certified financial representatives
- Debt management, credit report reviews, budgeting, financial planning
- Online educational materials and calculators
- Identity theft consultation and resources
- Identity theft counseling with a consumer credit counselor
- Identity theft guidebook, articles and tip sheets
- 6-session telephonic smoking cessation program (non-incentivized)
Online & Mobile Tools
- Highly interactive website (mylifematters.com), with French and Spanish versions available
- Access to interactive services, member website, etc., through our mobile app
- Wellbeing assessment, including profile results, goal-setting tools, goal trackers, resource library
- Physical and behavioral health risk assessments
- Webinars and learning modules covering topics in life, work, family and wellbeing