Technology Help Desk

  • Get help with district technology

    Having issues with district provided technology?

    Students and Parents:
    You can reach our Help Desk by:

    Phone:      816-382-4840 


    Hours of Operation
    Monday - Friday, 6:00 a.m. to 7:00 p.m.

    Employees: You can reach our Help Desk by dialing extension 3500 (internally) or by calling 816-382-4840.
    OR -- complete an online Help Desk ticket at

    You will need the following Login information:

    • User ID:  Use your district email address (
    • Password: (Use your network password) 
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  • School District Staff
    Manage your K12itc Albert Account
    (click on logo)

    link to manage staff Albert account